Good news: unlike many decisions, a purchase from Greenstory is not irreversible. It is possible to cancel your order up to 30 days after placing it. Although it is not necessary to give a reason, we are interested in hearing from you. After cancelling you have 20 days to send the articles back to us. If you choose to return your item, we will be responsible for the shipping costs. We expect to receive the product in like-new condition with all accessories.
Contact us via [email protected] and we’ll transfer the total costs back.
You can find the full Terms and conditions here.
Return of personalised items is not possible.