Greenstory delivery

Delivery to the Netherlands, Belgium, Germany and the UK costs €3.95. It is free above €70.- and €2.35 above €50,-.

Orders are normally dispatched within 24 hours on Monday – Friday.
You should receive a track & trace code via email. If not, please get in touch here.

Your plastic-free parcel

Our orders are send plastic-free in envelopes made of 100% recycled unbleached paper with Blue Angel Certificate. The paper padding and shipping label are recycled and unbleached too. We’ve got this!

PostNL Pickup point

If you live in the Netherlands, you can choose to pick up your order at a PostNL collection point. But beware – most of the orders within the Netherlands fit through the mailbox. In this case it’s not necessary to collect your package. Products that don’t fit through your mailbox: SustainaBottle.
Are you ordering products worth more than €80.-? In this case we like to send your order as a package and it won’t fit through your mailbox.

All orders outside of the Netherlands will be send as a package, in this case your package won’t fit through the mailbox. Consider using a collection point instead.

Shipping zones

The Netherlands Germany, Belgium and the UK € 3.95 – free above € 70 or €2.35 above € 50
Denmark, France, Luxembourg, Austria € 8 – free above € 70
Finland, Hungary, Ireland, Italy, Poland, Portugal, Slovenia, Slovakia, Spain, Czech Republic, Switzerland € 12 – free above € 100
Bulgaria, Estonia, Latvia, Lithuania, Greece, Romania, Sweden € 15 – free above € 100
Canada, the US and Australia € 15 – free above € 100

Choosing a delivery date

It is NOT possible to choose a later delivery date at this point in time.

Sending a gift

Send gifts to friends and family by using their address for delivery.
You can choose your billing address to be different from the shipping address.
We can place a gift message in with the order if you like! Just add it to the comments box at checkout.

Delivery in Europe

European shipping costs depend on the country. Please see the shipping zones below.
Delivery time is usually 3-4 (working) days but may be longer or shorter depending on your region.

Delivery to the US, Canada and Australia

Delivery times will typically be around 2 weeks, but timing will vary depending on country and region. See shipping zones below.


Get more information about returns.

Business information

Postbus 7470
2701 AL Zoetermeer

KVK 64878279
NL76 TRIO 0391 0968 50